Report a problem

Information and advice on noise and nuisance investigations

If you wish to make a formal complaint to the council about a noise, nuisance or pollution issue, we will need to following information:

• your address and contact details (email and telephone number)
• the address of where the problem is allegedly coming from
• the nature of the complaint in a much detail as possible (i.e. times the problems occur, etc, etc)
• a brief description of how the problem is affecting you (i.e. cannot sleep)
• any additional information you feel is relevant to the case.

In order for us to investigate your case, we usually require the complainant to fill out diary sheets initially for a couple of weeks.   If completed diary sheets are not returned to the council within the specified timescales, the complaint will be closed.  It should also be noted that making a formal complaint could result in you having to attend court to give evidence.  Go here for further details about how we investigating nuisance complaints.

You can make a formal complaint through the following means:

• complete our online complaint form
• contact environmental health directly using the details on the right